Returns & Exchanges
At Erth Wellness, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day return policy for all unworn and unwashed items. If your garment doesn't fit perfectly or meet your expectations, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original eco-friendly packaging, ensuring all hangtags and hygiene seals remain intact.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our team inspects the returned garments, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing